Privacy policy
Last Updated: June 2026
At Oak & Weston ("Oak & Weston," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, subscribe to communications, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral sources
- Website interaction and browsing activity
- Cookie and tracking information
When you place an order, create an account, subscribe to communications, or contact us, we may collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number and mobile telephone number
- Payment information
- Purchase and order history
- Customer service communications
- Marketing and SMS communication preferences
- SMS or text messaging opt-in information and consent
We may use this information to process your orders, provide customer service, send shipping and order notifications, communicate with you, improve our services, prevent fraud, and, where you have provided consent, send promotional emails or text messages.
Payment information is processed securely through trusted third-party payment providers and is not stored directly on our servers.
How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments
- Provide customer support
- Communicate regarding purchases, orders, returns, and shipping updates
- Send transactional email or text message notifications
- Send promotional emails and marketing communications where permitted by law
- Send promotional SMS or text messages when you have expressly opted in
- Personalize your shopping experience
- Improve our website, products, and services
- Analyze website browsing activity and performance
- Measure advertising effectiveness
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory obligations
SMS & Mobile Messaging Privacy
If you provide your mobile phone number and opt in to receive text messages from Oak & Weston, we may use your mobile information to send you communications such as:
- Order confirmations
- Shipping and delivery updates
- Customer service messages
- Cart reminders
- Product updates
- Promotional offers and marketing messages, where you have provided consent
We will not share, sell, rent, or otherwise disclose your mobile information or SMS opt-in consent to third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data, mobile numbers, and consent information will not be shared with third parties for marketing or promotional purposes.
We may disclose information to service providers that help us deliver our text messaging services, but only as necessary for them to provide those services on our behalf and subject to appropriate confidentiality obligations.
Your consent to receive marketing text messages is not a condition of making a purchase.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of promotional text messages at any time by replying STOP to any marketing text message you receive from us. You may also contact us at:
After opting out, you may receive a confirmation message. Opting out of marketing text messages does not prevent us from sending non-marketing communications where legally permitted, such as communications related to an active order or customer service request.
Marketing Communications
With your consent, we may send promotional emails, text messages, product announcements, special offers, and other marketing communications.
You may unsubscribe from email marketing at any time by:
- Clicking the unsubscribe link contained in our emails
- Contacting contact@oakandwestonstore.com
You may opt out of SMS marketing by replying STOP to a marketing text message.
Opting out of marketing communications does not affect transactional communications related to your orders, account, customer service inquiries, or other transactions.
Cookies and Tracking Technologies
Oak & Weston uses cookies, pixels, and similar technologies to improve website functionality and user experience.
Cookies and similar technologies may be used to:
- Remember your preferences
- Keep items in your cart
- Analyze website performance
- Understand browsing activity
- Measure advertising effectiveness
- Deliver personalized advertising
- Improve our products and services
You may disable cookies through your browser settings; however, certain website features may not function properly.
Third-Party Services
We work with trusted third-party service providers to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting and e-commerce providers
- Analytics providers
- Email marketing platforms
- SMS and text messaging providers
- Advertising platforms
- Fraud prevention services
- Customer service platforms
These providers may collect and process information only as necessary to perform services on our behalf.
Examples may include:
- Shopify
- Stripe
- PayPal
- Google Analytics
- Meta (Facebook & Instagram)
- Klaviyo
Each provider maintains its own privacy practices.
Notwithstanding the foregoing, mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Behavioral Advertising
We may use certain information about your interactions with our website to provide personalized advertisements and marketing content that may be relevant to your interests.
Advertising partners may use cookies, pixels, and similar technologies to collect information regarding interactions with our website and advertisements.
This advertising-related sharing does not include your SMS opt-in consent or mobile information for third-party marketing purposes.
You can manage advertising preferences through your browser settings and privacy controls provided by advertising platforms.
Data Retention
We retain your personal information only for as long as reasonably necessary to:
- Fulfill orders
- Provide our services
- Maintain business and transaction records
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Enforce our agreements
When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Withdraw consent
- Opt out of certain marketing communications
- Receive a copy of your data
- Request additional information regarding how your personal information is used
To exercise any of these rights, contact:
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
Children's Privacy
Our website and services are not directed toward individuals under the age of 13.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
International Users
If you access our website from outside the United States, you acknowledge that your information may be transferred to, stored in, or processed in countries where data protection laws may differ from those of your jurisdiction.
Where required by applicable law, we take appropriate measures regarding international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or other operational considerations.
When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this page periodically.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Oak & Weston
Email:
contact@oakandwestonstore.com
Website:
www.oakandwestonstore.com